George, S. S. (Ed.)
Every Business is a Service Business
edited by S. S. George.
- Hyderabad : ICFAI University Press, 2003.
- 185 p.
Table of contents:
Section 1. The service imperative
Section 2. Becoming a service business
Section 3. Case studies
Index
8178812215
Marketing.
658.812 / GEO/EVE