TY  - BOOK
AU  - Ramani, V. V. (Ed.)
AU  - Sreedhar, G. V. S. (Ed.)
TI  - Emotional Labour : : an Introduction
SN  - 9788131403730
U1  - 658.315 
PY  - 2006///
CY  - Hyderabad
PB  - ICFAI
KW  - Management
N1  - Table of Contents:
Section 1. Concepts
Section 2. Applications 
Index
ER  -