Ramani, V. V. (Ed.) Emotional Labour : an Introduction edited by V. V. Ramani and G. V. S. Sreedhar. - Hyderabad : ICFAI, 2006. - 236 p. Table of Contents:Section 1. ConceptsSection 2. Applications Index ISBN: 9788131403730 Subjects--Topical Terms: Management. Dewey Class. No.: 658.315 / RAM/EMO