Gopal, V. V. (Ed.) <br/><br/>
CRM in insurance :   an introduction  
edited by V. V. Gopal. 
 - Hyderabad :  ICFAI,  2005. 
 - 159 p. 
<br/><br/> Table of Contents:<br/>Section 1. Global perspectives<br/>Section 2. Indian perspectives<br/>Index 
<br/><br/><label>ISBN: </label>817881532X 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Insurance.
<br/><br/><label>Dewey Class. No.: </label>368.006  / GOP/CRM