TY  - BOOK
AU  - Chakraborty, Lata (Ed.)
TI  - Bench Marking: concepts and cases
SN  - 9788131400869
U1  - 658.47 
PY  - 2006///
CY  - Hyderabad
PB  - ICFAI
KW  - Management
N1  - Table of Contents:
Section 1. Concepts
Section 2. Case studies
Index
ER  -