Jaya Krishna, S. (Ed.) <br/><br/>
Business service management :  an introduction  
edited by S. Jaya Krishna. 
 - Hyderabad :  ICFAI,  2006. 
 - 174 p. 
<br/><br/> Table of Contents :<br/>Section 1. Concepts and Applications<br/>Section 2. Experiences<br/>Index 
<br/><br/><label>ISBN: </label>9788131401361 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management.
<br/><br/><label>Dewey Class. No.: </label>658.4  / JAY/BUS