Patwardhan, Suresh G. (Ed.) Business excellence : concepts and cases edited by Suresh G. Patwardhan. - Hyderabad : ICFAI, 2007. - 231 p. Table of Contents:Section 1. ConceptsSection 2. CasesIndex ISBN: 9788131407035 Subjects--Topical Terms: Management. Dewey Class. No.: 658.409 / PAT/BUS