TY  - BOOK
AU  - Suresh, K. (Ed.)
TI  - Business Process Outsourcing: An Indian Perspectives (Vol. 2)
SN  - 8178812673
U1  - 658.4058 
PY  - 2004///
CY  - Hyderabad
PB  - ICFAI
KW  - Management
N1  - Table of Contents :
Section 1. Indian Scenario
Section 2. ITES and Call Centres
Section 3. Cases
Bibliography
Index
ER  -