TY - BOOK AU - Kumar, Pradeep TI - ICFAI Dictionary of Business Process Re-Engineering Terms SN - 9788131414583 U1 - 658.403 PY - 2008/// CY - Hyderabad PB - ICFAI KW - Management N1 - Table of Contents : Chapter 1. The ICFAI Dictionary of Business Process Re-Engineering Terms (A-Z) Chapter 2. Bibliography and references ER -