Claims management (Vol. 2)
edited by K Seethapathi, A V Narasimha Rao and K Prasanna.
- Hyderabad : ICFAI, 2002.
- 161 p. 2v.
Table of Contents: Chapter 1. Claims disputes and settlements Chapter 2. Claims management system and organizational structure Chapter 3. Quality of services and claims management Chapter 4. Claims cost and cost effective settlement Chapter 5. Importance of cost in claims management Chapter 6. Leading decided cases