Managing workplace conflicts
edited by V. Subbulakshmi.
- Hyderabad : ICFAI, 2005.
- 151 p.
Table of Contents : Chapter 1. Peacekeeping in the workplace: resolving conflicts Chapter 2. Interpersonal conflict and effective Chapter 3. Dealing with the problem employee Chapter 4. Conflict management skills Chapter 5. Managing work team conflict: assessment Chapter 6. Options and choice for conflict resolution in the workplace Chapter 7. Workplace conferencing: an effective organisational response to transforming workplace conflict Chapter 8. Managers as judges in employee disputes:an occasion for moral imagination Chapter 9. Dispute resolution and the glass ceiling:ending sexual discrimination at the top Index