TY  - BOOK
AU  - Seethapathi, K. (Ed.)
AU  - Rao, A V Narasimha (Ed.)
AU  - Jawaharlal, U (Ed.)
TI  - Claims management (Vol. 1)
SN  - 8178810921
U1  - 658.812 
PY  - 2002///
CY  - Hyderabad
PB  - ICFAI
KW  - Marketing
N1  - Table of contents:
Chapter 1. Concept of claims
Chapter 2. Classification of claims
Chapter 3. Essential elements of claims
Chapter 4. Claims procedure and claimant
Chapter 5. Claims procedure and the insurer
Chapter 6. Claims statemants
ER  -