TY  - BOOK
AU  - Suresh, K. (Ed.)
TI  - Business process outsourcing : : concepts and cases (Vol. 1)
SN  - 8178812134
U1  - 658.4058 
PY  - 2002///
CY  - Hyderabad
PB  - ICFAI
KW  - Management
N1  - Table of Contents:
Section 1. Concepts and issues
Section 2. Service providers' perspective
Section 3. Applications
Appendix 
Bibliography
ER  -