TY  - BOOK
AU  - Mantravadi, Pramod M. (Ed.)
TI  - IT enabled services (Vol. 1)
SN  - 8178811006
U1  - 004 
PY  - 2003///
CY  - Hyderabad
PB  - ICFAI
KW  - Computer Science
N1  - Table of Contents :
Section 1. Introduction 
Section 2. Business process outsourcing
Section 3. Call Centers
Section 4. Internet services
Section 5. Voice over internet protocol
Section 6. e-learning
ER  -