Mantravadi, Pramod M. (Ed.)

IT enabled services (Vol. 1) edited by Pramod M. Mantravadi. - Hyderabad : ICFAI, 2003. - 170 p. - (Information technology series) .

Table of Contents :
Section 1. Introduction
Section 2. Business process outsourcing
Section 3. Call Centers
Section 4. Internet services
Section 5. Voice over internet protocol
Section 6. e-learning

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Computer Science.

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