TY - BOOK AU - Vedpuriswar, A. V. (Ed.) TI - Services SN - 8178810530 U1 - 658.812 PY - 2002/// CY - Hyderabad PB - ICFAI KW - Marketing N1 - Table of contents: Chapter 1. AT & T Chapter 2. FedEx Chapter 3. Indian hotels Chapter 4. McDonald's Chapter 5. Walt Disney ER -