TY - BOOK AU - Janardhan Rao N. (Ed.) AU - Kumar, Deepak (Ed.) TI - Knowledge management in the services sector SN - 9788131405024 U1 - 658.4038 PY - 2006/// CY - Hyderabad PB - ICFAI KW - Management N1 - Table of Contents: Section 1. Introduction Section 2. Sector perspectives Index ER -