TY - BOOK AU - Mukund, A. (Ed.) TI - Operations management (Vol. 1) SN - 8178811022 U1 - 658.5 PY - 2002/// CY - Hyderabad PB - ICFAI KW - Management N1 - Table of contents: Chapter 1. Ashok Leyland,s ISO 14001 journey Chapter 2. Ellora time's manufacturing woes Chapter 3. Lean manufacturing initiatives at Boeing Chapter 4. Mahindra & Mahindra- implementing BPR Chapter 5. McDonald's food chain Chapter 6. Operational restructuring- the Philips India way Chapter 7. Shoppers' stop's distribution and logistics management Chapter 8. Six sigma at GE Chapter 9. Tata indica- the making of the small car Chapter 10. Toyota's JIT revolution ER -