TY - BOOK AU - Sen, Simantee (Ed.) TI - Innovation in the service sector : : new approaches SN - 9788131412893 U1 - 658.4063 PY - 2008/// CY - Hyderabad PB - ICFAI, KW - Management N1 - Table of Contents : Section 1. Concepts Section 2. Cases and Applications Index ER -