TY - BOOK AU - Mukheriee, Kaushik (Ed.) TI - Redefining customer value SN - 9788131407516 U1 - 658.834 PY - 2007/// CY - Hyderabad PB - ICFAI KW - Marketing N1 - Table of Contents : Section 1. Concepts Section 2. Approaches and cases Index ER -