Online dispute resolution : emerging issues and strategies
edited by Anil V. Menon.
- Hyderabad : ICFAI, 2007.
- 209 p.
Table of Contents: Chapter 1. A critical analysis of the regulatory framework for ODR Chapter 2. The legal challenges facing online dispute resolution: An overview Chapter 3. The model of relational communication: Explaining difficulties encountered through the use of technology in alternative dispute resolution Chapter 4. Online dispute resolution, E-Government and overcoming the divide Chapter 5. Managing negotiation knowledge: From negotiation support to online dispute resolution Chapter 6. Incentives to use online dispute resolution systems for the settlement of online disputes Chapter 7. Technology mediated dispute resolution (TMDR): Opportunities and dangers Chapter 8. Online negotiation services: benefit and challenges of users and service providers Chapter 9. Is India ready for online dispute resolution? Chapter 10. The future of ODR: One brief glimpse Index