Jaya Krishna, S. <br/><br/>
Business process management :  concepts and cases 
edited by S Jaya Krishna. 
 - ICFAI,  ICFAIi university press,  2004. 
 - 196 p. 
<br/><br/> Table of Contents :<br/>Section 1. BPM - an emerging technology<br/>Section 2. Implementation perspectives<br/>Section 3. Cases <br/>Index<br/> 
<br/><br/><label>ISBN: </label>8178813335 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management.
<br/><br/><label>Dewey Class. No.: </label>658.4  / JAY/BUS