TY  - BOOK
AU  - Armstrong, Michael
TI  - Handbook of management and leadership: by Michael Armstrong
SN  - 9788175544031
U1  - 658.4092 
PY  - 2008///
CY  - New Delhi
PB  - Kogan page
KW  - Management
N1  - Table of Contents :
Part 1. The practice of management
Part 2. Developing change
Part 3. enhancing customer relations
Part 4. Enabling continuous improvement
Index
ER  -