TY  - BOOK
AU  - Blanchard, Ken
AU  - Meyer, Paul J. 
AU  - Ruhe, Dick 
TI  - Know can do!: put your know-how into action
SN  - 9780070222953
U1  - 658.3124 
PY  - 2008///
CY  - New Delhi
PB  - Tata McGraw Hill
KW  - Management
N1  - Table of Contents:
Chapter 1. The problem
Chapter 2. The missing link
Chapter 3. The power of repetition
Chapter 4. Reason 1: information overload
Chapter 5. Applying the less-more philosophy
Chapter 6. Reason 2: negative filtering
Chapter 7. Listening with a positive mindset
Chapter 8. Reason 3: Lack of follow-up
Chapter 9. Accentuating the positive to help people win
Chapter 10. Providing more structure, support, and accountability
Chapter 11. Epilogue

ER  -