TY - BOOK AU - Arora, Surabhi TI - Bird's eye view on banker: customer relationship VIS-A-VIS consumer protection act, 1986 KW - Consumer Protection Act N1 - Table of Contents: Declaration Acknowledgement Abbreviations List of cases Introduction Statement of the Problem Hypothesis Research Questions Research Methodology Scope and Limitation Chapterization Chapter 1. Need of Banking and Financial services Chapter 2. General perspective of relationshipof banker and customer Chapter 3. Banking service on virtual platform Chapter 4. Legal and regulatory environment VIS-A-VIS banker customer service Chapter 5. Consumer protection as additional remedy or single window remedy Chapter 6. Conclusion Bibliography ; Adviser : B. Hydervali ER -