TY - BOOK AU - Comfort, Jeremy (Ed.) TI - Speaking effectively: developing speaking skills for business english SN - 9780521016773 U1 - 428.24 PY - 2012/// CY - UK PB - CUP KW - English Language KW - Speaking Skills--Language N1 - Table of Contents : Unit 1. Presenting information Unit 2. Greeting friends and strangers Unit 3. Explaining ideas and visual information Unit 4. Phoning Unit 5. Giving and getting product information Unit 6. Small talk Unit 7. Dealing with visitors Unit 8. Offering help and Invitations Unit 9. Meetings between colleagues Unit 10. Arranging to meet Unit 11. Informal negotiations Unit 12. Developing a conversation Unit 13. Chairing a meeting Unit 14. Talking about people and places Resource Section Key ER -