TY  - BOOK
AU  - Bastress, Robert M.
TI  - Interviewing counselling & negotiating: skills for effective representation
SN  - 0316345717
U1  - 347.730504 
PY  - 1990///
CY  - Boston
PB  - Brown
KW  - Interviewing Skills
N1  - Table of Contents:
Chapter 1. Introduction
Chapter 2. Interviewing
Chapter 3. Counseling
Chapter 4. Negotiating
Index
ER  -