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Transforming behaviour : pro-social modelling in practice by Sally Cherry.

By: Material type: TextTextLanguage: Publication details: U.K. : Willan Pub., 2005.Description: 192 pISBN:
  • 9781843921660
Subject(s): DDC classification:
  • 364.48 CHE/TRA
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Table of Contents:
Chapter 1. Introduction
Chapter 2. Developing empathetic relationships and working in a solution-focused way
Chapter 3. Exploring the legitimate use of authority : roles, rules, values, expectations and rewards
Chapter 4. Assertive interactions and pro-social feedback
Chapter 5. Motivating the unwilling client
Chapter 6. Practical ways of helping people to change
Chapter 7. Taking a systematic, pro-social, collaborative approach to problem solving
Chapter 8. Responding to individual need and diversity
Chapter 9. Being a pro-social manager : becoming a pro-social organisation
App. Exercises to develop and embed pro-social modelling in teams
Index

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