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Claims management (Vol. 2) edited by K Seethapathi, A V Narasimha Rao and K Prasanna.
Material type:
TextLanguage: English Publication details: Hyderabad : ICFAI, 2002.Description: 161 p. 2vISBN: - 8178811030
- 658.812 SEE/CLA
| Item type | Current library | Home library | Call number | Vol info | Status | Date due | Barcode | Item holds | |
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NLUO | NLUO | 658.812 SEE/CLA (Browse shelf(Opens below)) | Vol. 2 | Available | 4929 | |||
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Book
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NLUO | NLUO | 658.812 SEE/CLA (Browse shelf(Opens below)) | Vol. 2 | Available | 4930 | |||
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Book
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NLUO | NLUO | 658.812 SEE/CLA (Browse shelf(Opens below)) | Vol. 2 | Available | 4931 |
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| 658.812 SEE/CLA Claims management (Vol. 1) | 658.812 SEE/CLA Claims management (Vol. 2) | 658.812 SEE/CLA Claims management (Vol. 2) | 658.812 SEE/CLA Claims management (Vol. 2) | 658.812 SET/CRE Creating customer delight : | 658.812 SHA/CUS Customer loyalty programs : | 658.812 SHA/CUS Customer loyalty programs : |
Table of Contents:
Chapter 1. Claims disputes and settlements
Chapter 2. Claims management system and organizational structure
Chapter 3. Quality of services and claims management
Chapter 4. Claims cost and cost effective settlement
Chapter 5. Importance of cost in claims management
Chapter 6. Leading decided cases