CRM : a strategic approach edited by Kaushik Mukerjee.
Material type: TextLanguage: English Publication details: Hyderabad: ICFAI, 2006.Description: 218 pISBN:- 9788131404232
- 658.812 MUK/CRM
Item type | Current library | Home library | Call number | Status | Date due | Barcode | Item holds | |
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Book | NLUO | NLUO | 658.812 MUK/CRM (Browse shelf(Opens below)) | Available | 4198 | |||
Book | NLUO | NLUO | 658.812 MUK/CRM (Browse shelf(Opens below)) | Available | 4199 | |||
Book | NLUO | NLUO | 658.812 MUK/CRM (Browse shelf(Opens below)) | Available | 4200 |
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658.812 LIN/REL Relationship marketing: an introduction | 658.812 LIN/REL Relationship marketing: | 658.812 MUK/CRM CRM : | 658.812 MUK/CRM CRM : | 658.812 MUK/CRM CRM : | 658.812 MUK/CUS Customer focus: | 658.812 MUK/CUS Customer focus: |
Table of contents:
Section 1. Strategies
Section 2. Applications and cases
Index