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CRM : a strategic approach edited by Kaushik Mukerjee.
Material type:
TextLanguage: English Publication details: Hyderabad: ICFAI, 2006.Description: 218 pISBN: - 9788131404232
- 658.812 MUK/CRM
| Item type | Current library | Home library | Call number | Status | Date due | Barcode | Item holds | |
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NLUO | NLUO | 658.812 MUK/CRM (Browse shelf(Opens below)) | Available | 4198 | |||
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Book
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NLUO | NLUO | 658.812 MUK/CRM (Browse shelf(Opens below)) | Available | 4199 | |||
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Book
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NLUO | NLUO | 658.812 MUK/CRM (Browse shelf(Opens below)) | Available | 4200 |
Total holds: 0
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| 658.812 KRI/SER Service lifecycle management : | 658.812 LIN/REL Relationship marketing: an introduction | 658.812 LIN/REL Relationship marketing: | 658.812 MUK/CRM CRM : | 658.812 MUK/CRM CRM : | 658.812 MUK/CRM CRM : | 658.812 MUK/CUS Customer focus: |
Table of contents:
Section 1. Strategies
Section 2. Applications and cases
Index