Business process outstanding : for strategic advantage by K. B. C. Saxena and Sangeeta Shah Bharadwaj.

By:

Saxena, K. B. C

Contributor(s):

Bharadwaj, Sangeeta Shah

Material type: Text

TextLanguage: English Publication details: 2007. New Delhi : Excel Books,Description: 182 pISBN:

9788174465320

Subject(s):

Management

DDC classification:

658.4058 SAX/BUS

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Holdings ( 1 )
Title notes ( 1 )

Holdings
Item type	Current library	Home library	Call number	Status	Date due	Barcode	Item holds
Book	NLUO	NLUO	658.4058 SAX/BUS (Browse shelf(Opens below))	Available		2882

Total holds: 0

Table of Contents :
Chapter 1. Introducing to business process outsourcing
Chapter 2. Management process in business process outsourcing
Chapter 3. Business process outsourcing
Chapter 4. Business process outsourcing management
Chapter 5. The information technology management competency
Chapter 6. Human resources management
Chapter 7. Relationship management
Chapter 8. Management of BPO risk
Chapter 9. Business process outsourcing for strategic advantage
Chapter 10. Business process outsourcing survey analysis and case studies
Appendices
Index

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