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Cases in operations management :

Klassen, Robert D.

Cases in operations management : build customer value through world-class operations by Robert D. Klassen. - New Dellhi : Sage Pub., 2006. - 425 p.

Table of Contents :
Chapter 1. Developing world class operations
Chapter 2. Process design
Chapter 3. Planning and control
Chapter 4. Project management
Chapter 5. Quality
Chapter 6. Supply chain management
Chapter 7. Operations strategy

9788178298641


Management.

658.4034 / KLA/CAS

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