Service delivery management :
Kalai Selvan, N. (Ed.)
Service delivery management : a roadmap to success edited by N. Kalai Selvan. - Hyderabad : ICFAI, 2008. - 245 p.
Table of Contents:
Section 1. Introduction
Section 2. Applications
Index
9788131413982
Marketing.
658.8 / SEL/SER
Service delivery management : a roadmap to success edited by N. Kalai Selvan. - Hyderabad : ICFAI, 2008. - 245 p.
Table of Contents:
Section 1. Introduction
Section 2. Applications
Index
9788131413982
Marketing.
658.8 / SEL/SER