Measuring productivity in services :
Bandyopadhay, P. K. (Ed.)
Measuring productivity in services : new dimensions edited by P. K. Bandyopadhay. - Hyderabad : ICFAI, 2006. - 333 p.
Table of Contents :
Section 1. Productivity dimensions revisited
Section 2. Productivity in retail
Section 3. Productivity in financial services
Section 4. Productivity in education and health services
Index
9788131405307
Service Industries--Management.
658.5 / BAN/MEA
Measuring productivity in services : new dimensions edited by P. K. Bandyopadhay. - Hyderabad : ICFAI, 2006. - 333 p.
Table of Contents :
Section 1. Productivity dimensions revisited
Section 2. Productivity in retail
Section 3. Productivity in financial services
Section 4. Productivity in education and health services
Index
9788131405307
Service Industries--Management.
658.5 / BAN/MEA