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BPOs :

Bhargava, Harsh (Ed.)

BPOs : Processes and Challenges edited by Harsh Bhargava and Deepak Kumar. - Hyderabad : ICFAI, 2007. - 263 p.

Table of Contents :
Section 1. Emerging process
Section 2. Challenges and opportunities for India
Index

9788131407240


Management.

658.4058 / BHA/BPO

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