Customer focus:
Mukerjee, Kaushik (Ed.)
Customer focus: the new imperative (Vol. 1) edited by Kaushik Mukerjee. - Hyderabad : ICFAI, 2006. - 189 p. v-1.
Table of contents:
Section 1. Concepts
Section 2. Applications and cases
Index
9788131403078
Marketing.
658.812 / MUK/CUS
Customer focus: the new imperative (Vol. 1) edited by Kaushik Mukerjee. - Hyderabad : ICFAI, 2006. - 189 p. v-1.
Table of contents:
Section 1. Concepts
Section 2. Applications and cases
Index
9788131403078
Marketing.
658.812 / MUK/CUS