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Total quality management

Total quality management by Dale H. Besterfiels ... [et al.]. - 3rd ed. - New Delhi : Pearson, 2013. - 558 p.

Table of Contents :
Part 1. Principles and practice
Part 2. Tools and techniques
Index

ISBN: 9788131732274

Subjects--Topical Terms:
Management.

Dewey Class. No.: 658.4013 / BES/TOT

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